General conditions and Privacy

General terms and conditions of use

Welcome to the web site www.aci-marinas.com, owned by Adriatic Croatia International Club d.d., at the address M. Tita 151, Opatija (hereinafter referred to as: “ACI”). This web page and all websites that it incorporates (together, „site“ or „website“  are given at disposition by ACI. By using this website you accept the terms and conditions of use stated below. If you do not accept the conditions, do not use this website. From time to time, ACI can change the Privacy statement and the General terms and conditions of use that refer to this website. It is your responsibility to check frequently the site. In case you have questions regarding the ACI website, the rules on privacy or regarding the General terms and conditions of use, please send an e-mail to aci@aci-club.hr.

Agreement on use

Restrictions on use

ACI grants a limited, non-transferable right to access and use the ACI website for non-commercial purposes. Any unauthorized use of this website entails automatically the cessation of that right.

Information on this website may contain technical inaccuracies or textual errors or errors of other content. ACI does not confirm or warrant, expressly or implicitly, that the content of the sites is complete or up to date, that the site will always be accessible and available, and that will not cause harm to users, registered users or third parties.

ACI reserves the right to modify or cancel the websites at any time, including, but not limited to, content, time of availability, as well as equipment needed for access or the use of the site. ACI is authorized to stop publishing any part / type of information and change or revoke any manner of data transfer, to change the speed of data transfer, as well as any of their other characteristics. Information can be changed without notice. ACI may also at any time make improvements and / or changes in the products and / or programs described in this information, without prior notice. ACI may also at any time make improvements and / or changes on the products and / or programs described in this information, without prior notice. If the user does not accept the Terms and conditions of use, is obliged to refrain from the use and utilization of the site.

ACI can update or change these conditions without prior notice. If you continue to use this website after changes of conditions have been posted, it means that you agree to the changed conditions. If the law does not requires otherwise, all changes in the conditions come into force immediately after its publication on the ACI website.

The use of the website

The access to the site and the information on it contained is subject to the following terms and rules. The right of use of websites is not transferable to other natural or legal persons. In the case of passwords, the end user is responsible for protecting its confidentiality. Any use of this website for any purpose will be considered as acceptance of the following legal conditions:

  1. The contents of this site that are related to the ACI booking system are designed exclusively for people are available only to persons who can enter into a legally binding agreement according to the applicable Croatian law., By using this site you declare that you are old enough to enter into legally binding commitments for obligations that may arise from using this site. You also declare and warrant that you are legally authorized to carry out bookings for yourself or for another person on whose behalf you are authorized to act.
  2. The contents of ACI’s website are for informational purposes and as such must be used.
  3. In the case of using the ACI booking system, the system can be used only for legitimate booking or purchase and will not be used for any other purpose, including, but not limited to, the speculative, false or fraudulent bookings, or any booking in anticipation of demand.
  4. This page is intended solely for your personal use. Commercial use of this site is strictly prohibited unless prior written approval by ACI has been obtained. You agree not to use this website to send chain letters, spam (junk and spamming), propaganda (commercial or non-commercial) or bulk communications of any kind including, but not limited to, joint e-mails to any person who has not given explicit permission to be included in such a list. In addition, you agree not to create a hypertext-links from any website controlled by you or someone else to this site without explicit written permission from ACI, and you also agree that you will not pretend to be another person or a representative of any entity , real or fictitious, including our employees or agents or any third party that provides services related to the site.
  5. You agree not to use any robots, spiders, other automatic device, or manual processes to monitor or copy the site or any content or information herein contained, unless you previously obtain our explicit written approval. You agree that you will not in any way affect or attempt to affect the proper functioning of the website.
  6. You agree that you will not deliver to this website: (i) any computer viruses, worms, time bombs and / or other programming routines intended to destroy, adversely affect, interrupt or alienate any system, data or information; and (ii) any content that may create any obligations for us.
  7. To the extent permitted by applicable law and regulations, information available on the website cannot be considered grounds for any important personal or business decision and you agree not to hold us responsible for any possible failure to fulfil your expectations.
  8. This page contains links to other websites. We publish solely links as a convenience to you and for informational purposes only. ACI is not responsible for the content of the pages that are not under its ownership. Inclusion of these links means in no way that ACI supports or endorses the content, advertising, products, services, policies or other materials contained or available from such websites. If you decide to access other websites, you do so at your own risk.
  9. The site may contain technical inaccuracies, typographical errors, or omissions. ACI is not responsible for typographical errors and incorrect prices.  Advertised prices and availability of berths are subject to change without prior notice.
  10. ACI DOES NOT TAKE RESPONSIBILITY FOR ANY EVENTUAL DAMAGE OR INJURY, INCLUDING (BUT NOT LIMITED TO) SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM YOUR USE OF (OR INABILITY TO USE) THIS WEBSITE, INCLUDING POSSIBLE DAMAGES OR INJURIES CAUSED BY ERRORS IN PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFICIENCY, DELAY, COMPUTER VIRUSES, MALFUNCTION OR SOME OTHER COMPUTER MALFUNCTION. YOU ACCEPT THAT THE CONTENTS OF THIS WEBSITE ARE MADE AVAILABLE IN THE STATE IN WHICH THEY ARE AND WITHOUT ANY WARRANTY OF ANY KIND. THIS WEBSITE AND ALL MATERIALS THAT IT CONTAINS ARE USED AT YOUR OWN RISK.

Property

All contents of this website, such as graphics, logos, articles and other materials are property of ACI, and as such are protected by copyright and other laws. All trademarks and logos displayed on this website are property of the entities that may or may not be related to ACI.

Privacy statement

ACI respects your privacy and does everything so that your personal dana would be protected. The collection and storage of information in the ACI database is carried out in accordance with the provisions of the Law on Protection of Personal Data. Please note that at any time, ACI reserves the right to change the terms of the Privacy Statement under which this site was made available. ACI may collect personal information in every juncture or interaction with the guests, but also in all aspects of ACI’s business.

“Personal information” is considered all information collected and stored in any format that allows you to be personally identified, directly (e.g. by name) or indirectly (e.g., phone number) as a natural person. Before you submit this information, we recommend you to read this document, which describes the ACI guidelines for protecting the privacy of clients.

ACI may use your personal information (hereinafter referred to as “PI”) for marketing purposes. If so required by applicable law, you will be asked to give explicit prior consent to receive such marketing materials.

If you access and use the ACI website (which includes: reviewing, transferring, storing in cache or storage of this site or any services, features, materials or content that are on it), it means that you have read and accepted all terms and conditions of use. If you do not agree with the conditions, you may not use this site for any purpose.

1. Data covered by privacy policy system

Data that ACI primarily requests from you and that is protected:

  • name and surname
  • address
  • e-mail address
  • phone number and/or fax
  • other data given by you and for which you want to stay secret

You can refuse at any time consent for the use of your personal data with a written notice to the address of the ACI headquarters or at the e-mail address maketing@aci-club.hr. You can, at any time, be excluded from the mailing list, and we will not use your information for promotion. In this case, ACI can use them only for internal purposes, for example, for statistical data processing.

ACI is committed to preserve your information and use them in good faith.

2. The purpose of the obtained data

All information ACI requested is used solely for the following purposes:

  • provide the services that you request from ACI;
    • manage your berth bookings;
    • improve your stay in the marina;
    • manage the ACI fidelity program;
    • use of your feedback to improve our ACI services;
    • provide services after the stay: subscription the ACI newsletter, inclusion in the ACI system for giveaways, other marketing communications and marketing activities aimed at informing about the ACI services and products;
    • ACI internal statistical analysis

ACI responsibly guarantees that the provided information will be used only for that purpose. The purpose of use of the information is to establish contact with you (in order to send you information by mail, fax, e-mail, phone, and similar), If there was a need to contact you quickly, or in order to access the statistical data processing, but only for ACI’ internal needs and market research.

Since ACI does not knowingly collect personal data of persons under the age of 18, ACI would appreciate that your children do not submit any personal information without your permission.

If you choose to participate in activities in the social media, which are sponsored by ACI, it is possible that ACI will collect certain information from your user’s account in the social media according to your settings for social media services.

As regards the obligations to the local authorities, it is possible that ACI will be obliged to submit your information to local authorities only if so is required by law. In addition, ACI has the right to submit your information to third parties in case of violation of the General terms and conditions of ACI’s websites.

3. Duration of the privacy policy

Once you submit your information and agree to be contacted by ACI, you also enter the ACI mailing list which is an integral part of ACI database. The privacy of your information is permanent. At any time, you may request to be removed from the ACI mailing list in ways specified in item 1 of the Privacy Statement.

4. Content of the privacy policy

ACI does not sell, or rent your e-mail address and other information, because it is contrary to ACI’s privacy policy. ACI’s policy is strictly “no spam”. ACI requests your special permission if you want to be contacted regarding special offers and campaigns. ACI is not responsible for accidental errors or errors due to force majeure, or other objective circumstances that could accidentally violate the guaranteed protection of your data, but it guarantees that the error will be corrected, if possible, as quickly as possible.

5. Statement regarding credit cards information

You hereby accept that ACI, as the owner of this site is not responsible for any kind of interception of credit card information or any other illegal use of credit card information in connection with the direct use of this site. ACI is taking all legal measures to protect such data. Credit card payment in the booking process is done through our partner T-Com and their PayWay system that ensures safe and secure conduct of credit cards internet transactions. This method of payment is recommended by the sole issuers of the cards (Visa, Mastercard, Diners,…) because it reliably functions in practice and, according to research, has acclaimed as safer than conventional payment by credit card in restaurants or stores. However, no security system or system for data transmission over the internet cannot be considered completely safe. For your personal safety, it is recommended that in the e-mails you send to ACI you do not specify details on your credit card.

6. Cookies and online technologies

Like many other sites, ACI’ site may use cookies and other technologies that assist in the delivery of a specific content according to your interests, process your bookings or requests, and / or analysis of your sample of page views. Cookies and similar systems for tracking are the data packets used by servers in order to send status information into the user’s browser and to return status information into the original server through the same browser. Based on this sample, the information is adapted to your needs and to the way you usually use the Internet. Cookies and similar tracking systems can be installed on your device depending on the settings of your browser. As is the case with many other portals, ACI’s website may also use cookies and other technologies that facilitate the content delivery depending on your areas of interest, booking processing or requests, and / or analysing the characteristics of your visits. The sole cookies can not be used to reveal your personal identity. When you access the ACI website, this information identifies to our servers the properties of your browser, but not yours. In case you would in any case want to delete or disable cookies on your computer, you can update the settings of your web browser (you can find information on how to delete and disable cookies in your browser by choosing the menu “Help”). Furthermore, ACI can collect information through the use of “pixel tags”, ” network signal”, “empty GIFs “or similar means (collectively called “pixel tags”) that allow to know when you visit our web portal and how you use the ACI e-mail or advertisements.

7. Protection of children’s personal information

ACI advises parents and caregivers to teach children about safe and responsible handling of personal data on the Internet. ACI does not want and does not intend to collect personal information from persons under the age of 18, ACI will not in any way use or disclose them to third parties except in the case of promotional games on the Internet.

Such information for contact over the internet is used without permission of the parents  only to respond directly to the child’s request and will not be used for any other purposes; ACI does not collect personal information for contact outside the Internet, except for the awards assignment, and even then only with the permission of parents; ACI does not delivered to third parties any personally identifiable information without prior parental consent; ACI does not allow children, without parental consent, to public or otherwise distribute personally identifiable information or other materials sent by means of which they can be contacted, nor encourages children to, in order to participate in contests, or any other activity, reveal more data than it is needed to participate in the relevant activity.

In cases where children under the age of 18 years are allowed to participate in giveaways, ACI requires the child to first ask for permission to participate from their parents or legal guardians, and to enter the e-mail address of their parents or legal guardians. If a child under 18 wins a prize, the parents or guardians will be notified by e-mail, telephone or in writing.

Personal data of the child and the parents are deleted from the ACI database if the parents request it as parents or guardians. You always have the right to request access to any personal information about your child that ACI received on one of our sites, or request the removal of the data (if the data is still kept in our database), and / or prohibit future collection and use of the information about your child. If you are a parent and wish to exercise this right, you are required to get in touch with us with such a request.

Besides the abovementioned, ACI guarantees the protection of personal data of children foreseen by special laws that regulate this matter.

8. Change of data

At any time, you can request a review of your personal data, as well as update, correct or delete data. Until that moment, we will use your old data for the mentioned purposes. In case of any difficulty in the exercise of your rights, please contact directly ACI via our e-mail address: aci@aci-club.hr, or by calling: +385 51 271 288.

9. Your consent

By filling out the forms on this site, you guarantee that the provided information is correct, that you are legally capable, that you have all the rights to close this deal, and that you fully agree to let ACI collect and use your data in accordance with the law and conditions of the ACI privacy policy.

The user agrees that the use of our website is solely his responsibility, that ACI or any related third party can not in any way guarantee that the use of this website will not be interrupted or will be error-free, that ACI or any other natural or legal person involved in the creation, production and distribution of this website, ACI is not liable for any damage resulting from the use of or inability to use this website, that is prohibited any copying, transmission, distribution, networking, dissemination or in any way the changing of these sites and that any violation of the mentioned prohibition may result in a violation of copyright, trademark rights or any other right, which may lead to court proceedings and criminal prosecution.

10. Transparency

Any changes of the ACI Privacy statement come into force at the moment of publication on this site. These changes will be valid in our relations in the way as they existed prior to your registration to the ACI mailing list, provided that they comply with the relevant laws of the European Union and the Republic of Croatia and that they do not restrict your rights.

Applicable law

You agree that your use of this site, this Privacy statement and General terms and conditions of use and any eventual disputes regarding these documents will, in all aspects, be subject to the law of the Republic of Croatia. Any eventual disputes regarding the abovementioned shall be settled exclusively by the Commercial Court in Rijeka, Croatia.

 

 

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